FAQ & Support Assistant
Answers customer questions instantly on your website, resolves common issues, and escalates complex tickets to your team.
What FAQ & Support Assistant does
- Answers FAQs instantly from your knowledge base
- Resolves common support issues without human intervention
- Escalates complex issues to the right team member
- Collects customer context before escalation
- Available 24/7 across website chat, SMS, and social DMs
Integrates with
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FAQ & Support Assistant FAQ
You upload your knowledge base, support docs, or FAQ page during onboarding. The assistant learns your content and answers in your brand voice.
Yes. The FAQ & Support Assistant supports English, Spanish, French, and other major languages out of the box.
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