Privacy Policy

Last updated: January 1, 2026

Dub2AI LLC ("SmartMode AI," "we," "us," or "our") is committed to protecting the privacy of our customers, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Information you provide: Name, email address, phone number, company name, billing information, and any other information you provide through our forms, communications, or account setup.

Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and usage patterns through cookies and analytics tools.

Information from third parties: Business data from CRM integrations, communication platforms, and other tools you connect to SmartMode AI during onboarding.

How We Use Your Information

We use your information to: provide and maintain the SmartMode AI service; process transactions and send billing notifications; communicate with you about your account, updates, and support; improve our platform and develop new features; comply with legal obligations; and protect against fraud and abuse.

Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with: service providers who assist in operating our platform (cloud hosting, payment processing); professional advisors (legal, accounting); law enforcement when required by law; and with your consent.

Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access controls, regular security assessments, and US-based infrastructure. See our Security page for details.

Data Retention

We retain your data for as long as your account is active. Upon cancellation, data is retained for 30 days before permanent deletion. You may request earlier deletion by contacting us.

Your Rights

You have the right to: access your personal information; correct inaccurate data; request deletion of your data; object to processing; and data portability. To exercise these rights, contact us at privacy@smartmode.ai.

Cookies

We use cookies and similar technologies for analytics and to improve your experience. You can control cookies through your browser settings.

Contact

For privacy-related inquiries: privacy@smartmode.ai
Dub2AI LLC, Houston, TX