SmartMode AI
Operations Department

Your back office, running on autopilot.

Digital Workers that process documents, summarize meetings, coordinate projects, onboard vendors, and build the internal tools you keep meaning to build.

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Admin work eats your whole day.

28%
of SMB work hours are spent on administrative tasks
$4,000
average monthly cost of an operations coordinator
16 hrs
per week spent by founders on back-office work

Digital Workers in Operations

Operations

Documentation Processor

Processes, organizes, and extracts data from documents — contracts, invoices, forms, and reports — into your systems.

Replaces: Administrative assistant
Operations

Video Trainer

Creates training videos, SOPs, and tutorials from your documentation and screen recordings.

Replaces: Training coordinator
Operations

Meeting Summarizer

Joins your meetings, transcribes the conversation, and delivers structured summaries with action items within minutes.

Replaces: Executive assistant (notes)
Operations

Project Coordinator

Tracks project milestones, assigns tasks, sends reminders, and generates status reports — keeping projects on track without a PM.

Replaces: Project manager (coordinator level)
Operations

Vendor Onboarder

Manages the vendor onboarding process — collecting documents, verifying credentials, setting up accounts, and tracking compliance.

Replaces: Vendor management coordinator
Operations

Operations Assistant

Handles day-to-day operational tasks — scheduling, ordering supplies, coordinating logistics, and managing internal requests.

Replaces: Office manager
Operations

Reporting Analyst

Pulls data from your tools, builds dashboards and reports, and delivers insights — so you make decisions based on numbers, not guesses.

Replaces: Business analyst / reporting specialist
Operations

Mobile App Developer

Builds simple internal mobile apps and tools — forms, trackers, dashboards — without requiring a development team.

Replaces: App developer (internal tools)
Operations

Web Experience Designer

Designs and builds internal web tools, dashboards, and portals that your team uses every day.

Replaces: Web designer (internal)
Operations

Complex Data Extractor

Extracts structured data from complex, unstructured sources — handwritten forms, multi-page contracts, mixed-format documents.

Replaces: Data entry team

How Operations works

01

Tasks are automated

Document processing, meeting notes, project tracking, and vendor management — your Digital Workers handle it all.

02

Tools are built

Internal apps, dashboards, and portals — built to your specifications without a development team.

03

Team stays informed

Reports, summaries, and status updates are delivered automatically — no one needs to ask for updates.

Integrations

Google WorkspaceMicrosoft 365AsanaMonday.comTrelloJiraSlackZoom

Best for

All industriesProfessional servicesConstructionManufacturingHealthcare

Operations starts at $250/mo as a standalone department. Bundle discounts and 25% annual savings available. White-glove onboarding included.

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Operations FAQ

The Operations Digital Workers handle many office management tasks — scheduling, ordering, request routing, and documentation. Strategic decisions and people management still require a human.

Yes. SmartMode AI integrates with Asana, Monday.com, Trello, Jira, and other major project management platforms.

Yes. The Meeting Summarizer joins your Zoom, Meet, or Teams calls, transcribes conversations, and delivers structured summaries with action items within minutes.

Yes. The Mobile App Developer and Web Experience Designer can build custom internal tools, dashboards, and portals — from simple forms to full applications.

Operations is $250/mo as a standalone department, or $600/mo as part of the Operations Bundle (HR + Operations + Finance). Annual billing saves 25%. White-glove setup of your workflows included.

Stop hiring. Start deploying.

See the nine-department digital workforce in action. Plans start at $75/mo.

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