Frequently asked questions.
Everything you need to know about SmartMode AI — pricing, onboarding, security, and how the digital workforce works.
A digital workforce is a team of AI Digital Workers — each trained to perform a specific business role (receptionist, bookkeeper, marketer) — that work across your tools 24/7. SmartMode AI deploys a digital workforce across nine departments.
ChatGPT is a general-purpose assistant. SmartMode AI is a purpose-built platform of trained Digital Workers, each fine-tuned for a specific job and integrated with your business tools. You don't prompt them — they just do the work.
No. Every customer gets a dedicated Customer Success Specialist who configures the platform during onboarding. You describe the outcome; we build the workflow.
Plans start as low as $75/mo with annual billing. Individual departments range from $100–$250/mo. Bundle three related departments for $500–$600/mo, or get all nine with the All-In Bundle at $1,500/mo. Annual billing saves 25%.
Three bundles group related departments at a discount: Communication (Voice + Chat + Social) at $500/mo, Growth (Sales + Research + Marketing) at $550/mo, and Operations (HR + Operations + Finance) at $600/mo. The All-In Bundle covers all 9 departments for $1,500/mo.
No. White-glove onboarding is included with every plan at no additional cost. Your Customer Success Specialist handles the entire setup.
Yes. You can add or remove departments at any time. Changes take effect at the start of your next billing cycle. No penalties or lock-in contracts.
Most customers are fully operational within a few days of signing. Voice deployments are often live within 48 hours.
SmartMode AI connects with phones (Twilio, RingCentral), email (Gmail, Outlook), calendars, CRMs (HubSpot, Salesforce, Pipedrive, Zoho), accounting (QuickBooks, Xero), document tools, and most website platforms.
Yes. SmartMode AI is built with SMB-grade security including encryption in transit and at rest, role-based access, and US-based infrastructure.
You can start with a single department and add more as you grow. Most customers begin with Voice or Sales and expand from there.
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See the nine-department digital workforce in action. Plans start at $75/mo.
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